Frequently Asked Questions

Find quick answers to common questions

Getting Started

4 questions

Teams & Players

4 questions

Scheduling & Events

4 questions

Statistics & Performance

4 questions

Communication

4 questions

Privacy & Security

5 questions

Technical Support

5 questions

Still have questions?

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Frequently Asked Questions

How do I create an account?

What are the different user roles?

How do I link my player profile to my account?

Can I use the app on my phone?

How do I add a new player to my team?

Can players be on multiple teams?

How do I update player information?

What happens when a player leaves the team?

How do I create a practice or match event?

Can I sync events to my calendar?

How do attendance tracking work?

Can parents see the schedule?

How do I record player statistics?

Can I view historical stats?

What statistics are tracked?

How do I compare player performance?

How do I send an announcement to my team?

Can I message players directly?

How do I manage notification preferences?

Is there a team chat feature?

How is my data protected?

Can I export my data?

How do I delete my account?

Who can see my information?

What are cookie preferences?

The app is not loading properly, what should I do?

I forgot my password, how do I reset it?

Why am I not receiving notifications?

Can I use the app offline?

How do I report a bug?

Still have questions?